Welcome to My Wellness Sanctuary (“we,” “our,” “us,” or “the site”). This Privacy Policy details the manner in which we obtain, utilize, share, and secure your information when you visit our website, www.mywellnesssanctuary.com, and engage with our services.
By using the site, you acknowledge that you have understood and accept to abide by this privacy policy. You agree to use the site without violating the rights, limits, or hindering the usage, and enjoyment of the site by third parties. You are prohibited from causing any distress, disrupting someone or the flow of the site, or passing any obscene or offensive comments. Make sure to read this entire page to fully understand our practices, and if you do not wish to comply with these privacy policies, please refrain from using or visiting our site.
1. Data Collection
Following are types of personal information we may collect about your interaction with our site and how we gather that information. This includes but is not limited to:
Internet or Other Online Network Activity
We keep the record of data related your online activities like, details of pages you visit and spend time on, links you click, internet protocol (IP) address that links your device to the internet, your device type and location, browser type, operating system, usage analytic data of your site engagement, like site visiting time, date, time on page, and other diagnostic metrics.
Information Provided by You
We can gather personal information provided by you , such as:
Contact Details: Your name, email address, postal address, contact number by joining our newsletter, filling out a form, registering an account on our site, reaching out to us using contact form or email, including your username and password.
Transaction Details: We may collect details of your purchase, like your billing details, shipping addresses, log-in and registration, payment information and other related details like your bank account information, payment method, etc.
Review and Correspondence: Information you share during survey participation, leave comments or communicate in any way, your details like your occupation, professional contact information, education background and data given by information you provide related to any service.
Data Acquired From Other Sources
We may collect information about you from publicly available databases, data from third-party suppliers, internet service providers, government entities, affiliate partners, social media networks, search engine sites, and data from marketing partners who have provided us with your information with your consent.
Social Networks: Our site may offer a social network integration, allowing you to log in, share content, or interact with our site through social networking sites like Instagram, Facebook, Twitter, Telegram, and others. When you use these features, we may collect information about your social media username, profile picture, information about your interaction with our social media pages, such as likes, comments, or shares, and other details you choose to share with us.
Take into account that the data we collect from social networks are governed by the privacy settings, policies, and/or guidelines of individual social platforms, we urge you to read them.
Automatically Gathered Data
Upon visiting our site, some of your data is automatically gathered by us. Like your device and your use of the site, including cookies, web beacons, pixels, and other similar technologies that track your online activity.
We collect log file information that includes your IP address, browser type, internet service provider, referring/exit pages and date/time stamp, and analytic data such as Google Analytics to collect information about how users interact with our site to understand website traffic and usage patterns.
2. Our Information Utilization Practices
We may use your data in the following circumstances.
Enhancing Our Services
We might use your information to personalize your user experience on our site, which may include recommending content based on your interaction with our site, studying collected data to get insight into user behavior and preference, and allowing us to improve the layout, design, and functionality of the site to improve your browsing experience, deliver relevant content, product, and services.
To Engage With You
We might use your information to personalize your user experience on our site, which may include recommending content based on your interaction with our site, studying collected data to get insight into user behavior and preference, and allowing us to improve the layout, design, and functionality of the site to improve your browsing experience, deliver relevant content, product, and services.
You can decline from these means of communication from us by unsubscribing through email. But note that, you may occasionally receive emails that are necessary for service like renewal notifications, updates, security alerts, and administrative support.
Campaigns and Outreach
We might make use of your provided information to display personalized advertising and measure the efficiency of our advertising campaigns. You may be sent promotional materials, special offers, and timely update you of our other products and services, as well as related to third-party that aligns with your preferences.
Analytic and Data Exploration
We review the acquired usage data to better understand how visitors engage with our site, identify trends, and gather demographic information. We may use your feedback to improve our product and services and overall user experience.
Business Operations
We may disclose your information to the third-party service providers who deliver services to you on our behalf, such as hosting, data analysis, order fulfillment, payment processing, billing, and customer services. These providers are under a contractual duty to utilize your information only as necessary to provide these services to us.
Social Media and Community Features
When you engage with our content through social networking sites or other third-party services to enable social sharing and interaction. We may display your content or username on our site when you contribute to community features such as comments, forums, and discussions.
3. Newsletters
When you visit our site and sign up for a newsletter, you may also receive other weekly or monthly marketing emails as well.
When you shop for our product and service and subscribe to emails, we collect your email address and other information you voluntarily provide, such as your name, and preference. The purpose of the emails is to send you any updates to the site, newsletters, promotions, and personalized content. We may also use this information to see how our emails are accessed and used, such as checking email open rates and click-through rates. Our email service providers are selected to ensure they follow stringent data protection standards and comply with regulations like the General Data Protection Regulation (GDPR).
Upon sign-in to our newsletter, you agree to the terms outlined on this page and provide consent for the collection and use of your private data mentioned here. If you do not wish to receive these emails further, you can unsubscribe at any time from our mailing list by accessing the link given in each email.
If your residence location is a part of the European Union and you sign in to receive our free content and/or shop any product and services via our website then you will be subscribed to receive our newsletters upon your clear consent.
We adhere to the CAN-SPAM Act, and we agree to not send any spam or misleading emails, use misleading subject lines, hide my location, and advertise emails. You can opt out of our newsletter by accessing the unsubscribe link given in each email, or contact us directly. To sign out from the third-party communication, you can contact them directly.
4. Our Sharing and Disclosure Practices
We do not engage in sell, barter, or exchange of your Personal Identifiable information to outside parties without your permission, except in the following circumstances.
Service Providers: We engage third-party providers to perform various functions on our behalf. These providers have access to your personal information that is only necessary to perform their function and are obliged to protect it. Examples include hosting providers who host our website and store data securely. Payment processor who processes payments and billing information. Marketing partners who manage and distribute our marketing communications and analytic providers who analyze website usage and traffic patterns.
Affiliate Partners: We participate in affiliate marketing programs, which means we may share your personal information with our affiliate partner or third-party advertisers. These partners may use your information to track sales, measure performance, and promotional content, provide targeted advertising, and measure ad effectiveness.
Business Transfer: Should a merger, acquisition, or sale of assets, in complete or in part, occur, your data may be transferred as part of a transaction. We will inform you through email or by clear notice on our site related to a change of ownership or handling of your data.
Compliance With Legal Obligations: We never sell, share, or disclose your personal information to third parties without your consent except when we are obliged to accept valid legal requests through public authorities to a company with laws, and legal rules and regulations. This involves replaying subpoenas, court orders, and other statutory demands to prevent or investigate possible misconduct related to our site, to ensure the safety of the public, users, our property, or third party, safeguarding us against legal liability, enforce our terms and policies and to secure and uphold our rights.
Ensuring Security and Fraud Prevention: In certain situations, we may utilize your personal details for identity verification, managing preference and security or your account, monitor and to prevent fraud, abuse and harmful activities.
This may involve fortifying our system in order to keep your data safe against unauthorized access, disclosure, alteration and destruction. Despite all security measures we cannot guarantee absolute security of your data since no web-based transmission channels and electronic storage is totally secure.
Aggregated and De-Identified Data: We may disclose your information to create aggregated and de-identified data, which cannot reasonably be used to identify you. This data helps us understand trends and user needs and enables us to develop new products and services or improve existing ones.
Third Parties: On our website you may find links to third-party websites, products, services, or embedded content (e.g. videos, images, articles link, etc,). These external entities may collect your data, use cookies, integrate further third-party tracking, and use these embedded content as a means to monitor your interaction if you have a logged-in account on their sites. We do not bear responsibility for privacy practice or the content of these sites. These third-parties have their own data-collecting policies and to better understand it, you should review it as well.
Business Partners: We may collaborate with various business partners to offer joint promotional, sponsored content, co-branded services, newsletters, products and services, and other partnership activities. We may share your contact information, purchase history, and demographic data to facilitate these partnerships. Our business partners are required to follow our data protection standards and use your data solely for the agreed-upon purposes.
Advertisement and Analytics Collaborator: We may work with advertising and analytic partners to enhance your experience on our site, deliver personalized ads, and analyze website performance. These partners use cookies, web beacons, and similar technology to collect information about your online activity like, IP addresses, browsing behavior, demographic information, and interaction data through our and other websites. To opt out of certain tracking activities excess the cookies setting page to manage your preferences.
Consent-Based Sharing: We may share your Personal Information with third parties when you have expressly consented to such sharing. Your consent may be obtained through an opt-in process, form, or agreement to specific terms of service. You can revoke your consent at any time by updating your preferences.
Data Retention Period
We retain your data for as long as necessary to fulfill the purpose we collected it. Your identification information is kept for as long as you have an active account with us. After your account is deleted, we may retain your data for six months or more to address any potential disputes or inquiries.
When you leave a comment, the comments along with their metadata are kept indefinitely. This ensures that any follow-up comments can be recognized and approved automatically. Usage data are also retained for up to one year for analysis and statistical purposes, and after this period your data is anonymized and deleted.
Cookies and tracking technologies sessions are deleted when you close your browser. However, persistent cookies are retained for up to one year or as detailed in our Cookie Policy.
But in legal, adhering to regulatory obligation and to enforce our agreement, we might retain your data for an even more extended period.
5. Global Data Transfer
My Wellness Sanctuary is an India based website. Be mindful that the information you are providing us (mentioned in this privacy policy) can be subject to Indian law. Our law and regulation may not align with your county’s law and regulation. As a global website, your data could potentially be transferred to and stored on a server in an international location.
6. Cookies and Related Technologies Usage
When users visit a website, small data files known as cookies are stored in the user’s device. We use cookies on the site. They are used to recognize and provide your device and certain information about your preferences, past actions and make websites work more efficiently.
Some of your data is automatically collected when you access our site. This data can be related to your login information, how you interact with the site, location, IP address, your browsing preference, items in your shopping cart, and others.
Session cookies are stored into your device when you visit the site. No personal data is stored in these cookies and it is removed when you close your browser. But persistence cookies stay on your harddrive for an extended period and sometimes have to be deleted manually. It can store data related to your login, language preference, your settings across browsing sessions and other details.
On leaving any comments on our site, opting in allows us to save your name, email address, and website in cookies to save you from needing to re-enter your information again. These cookies will last for one year. But you can manage, block, or delete these or third-party cookies from browser settings or by using browser extensions.
Tracking Pixels and Bacons: Web beacons, otherwise known as web bugs, clear GIFs, or pixel tags serve as a tracking technology to observe user activity online, marketing campaign effectiveness, fraud prevention, and checking email effectiveness by tracking open rates and overall engagement. These are small graphics, often invincible, embedded in web pages or emails. Web beacons are often utilized with cookies to update the already set cookies on a user’s device or to set new ones.
We may allow third-party service providers and vendors like analytic providers, advertising partners, and email service providers to use tracking technologies on our site.
You can control or limit the tracking technology through your browser setting to block or delete cookies, which may also block some tracking technologies or unsubscribe from receiving emails from us.
Log Files: When users visit our site, various types of information are automatically recorded in log files by the server to keep track of their activity on the website, which can be used for finding issues, enhancing security, and analyzing traffic and trends. These data may include the unique address of the user’s device (IP), date and time of visits, visited pages, HTTP status code, referring URLs, internet service provider, browser type, etc.
Do Not Track (DNT): The do not track feature is available in web browsers that allow users to signal websites that they do not want their online activities tracked. However, not all browsers offer this feature, and DNT signals are not always consistent, so we cannot guarantee that we will respond to all DNT signals.
7.Rights to Protect Your Data Privacy
Depending on where you live, you may have certain rights related to your personal information.
GDPR Visitors Rights
As per the General Data Protection Regulation (GDPR), European Union (EU) and United Kingdom (UK), visitors have additional control over their personal data and more transparency and security in which manner their information is handled. Below are their key rights under GDPR:
Visitors have the right to be informed about the collection and use of their data. This may include the purpose of processing, the retention period, and with whom the data will be shared with.
You have the right to access the personal data held by us, obtain confirmation that their data is being processed, and other supplementary information.
You may request us for the correction of inaccurate data, or request us to erase your personal data in certain circumstances, such as when data is no longer necessary for the purpose it was collected.
You may request the restriction or object to processing of your data in certain situations, including but not limited to marketing purposes, statistical purposes, automated decision making, tasks based on legal interest, and profiling.
You have the right to receive your data in a structured, widely used, and machine-readable layout and can also ask us to transfer your data to another controller.
You are free to withdraw your consent for the processing of your personal information whenever you choose.
You are entitled to not be subject to a decision made solely through automated processing, including profiling, which may have legal consequences concerning you or equally, it significantly impacts you.
If you believe that your data privacy right has been infringed, you may file a complaint with a supervisory authority.
Other than the necessary information we need to form an agreement with you, we don’t ask for consent for excessive processing.
Take note that we may retain any information you have voluntarily given us until we stop offering our services, your data is no longer needed, you request us to delete your data by contacting us, and you may not be able to receive any paid or free content as previously provided.
Processing of your data will occur solely with your explicit consent for specific purposes.
Processing of your data will occur solely with your explicit consent for specific purposes, like joining our newsletter, participating in surveys and competitions, and providing feedback or review.
Lawful Basis for Processing Data
Consent: Processing of your data will occur solely with your explicit consent for specific purposes, like joining our newsletter, participating in surveys and competitions, and providing feedback or review.
Contract: We may process your data when it is necessary for the fulfillment of a contract. Such as fulfilling orders for products, maintaining your account, providing customer support, etc.
Legal Obligation: We may Process your personal information to fulfill our legal obligation.
Vital Interest: We may process your data to protect your and others’ vital interests or under any emergency.
Public Tasks: When it is necessary for the fulfillment of the duty for public interest or under the authority granted to us we may process your data.
Legitimate Interests: When processing your data is necessary for legitimate interests or those of a third party. This includes improving our website performance, products or services, conducting marketing and promotional activity, etc.
CCPA and CPRA Compliance and Legal Rights
Residents of California have particular rights under the California Consumer Privacy Act (CCPA) and further additional rights introduced by the California Privacy Rights Act (CPRA) to online privacy and protection of their data, which are listed below.
- As a California resident, you have the right to know what categories of personal information we collect, use, sell, and disclose to third parties as we have mentioned in this privacy policy.
- You can request specific pieces of information collected about them.
- You can request to delete any of your private data, with some exceptions. (e.g. Legal compliance or completing transactions).
- You can opt out of any sale of personal information to a third party and cross-context behavioral advertising.
- You have the right to be provided with equal services, charged prices, and quality of service.
- You can request your personal information in a portable format and utilize it as you see fit.
- You can request corrections to your personal information.
- You have the right to ask us to limit the use and disclosure of your sensitive private data.
- You have the right to access information and explanations related to automated decision-making.
- You can request to access your personal information collected by us, which we will provide within 30 days of request.
Shine The Light Act: The California “Shine the Light” Act also gives California residents some additional rights related to how their personal information is shared with third parties for marketing purposes. They have the right to request and opt out of personal information we may share with affiliates or other third parties. This information is kept confidential between us and the parties we partner with.
Similar to California other states like Colorado, Connecticut, Virginia, Utah, and Nevada resident has certain rights over their data, which may comply depending on the specification of the law of a particular state, such as the right to know which personal data is being collected, the way it is used, access to, rectify or deletion of their personal data, data portability, right to opt-out of particular data handling activities, profiling in continuing decision and circumstance that produces legal affects.
8. Future Update and Collaboration
Our site is continuously growing, and we may enter into new partnerships, sponsorship, collaboration, or programs with other companies, third-party organizations, agencies, individuals, or vendors to provide valuable content, services, or products. In such cases, we may share your information with these partners to offer you additional products, services, or promotions that we believe may be of interest to you.
Related to the above collaboration you may receive updates, newsletters, and promotional material from us that concerns our website and services. To manage your preferences or opt out of receiving certain communication, access the unsubscribe link given in each email by contacting us directly.
9. Affiliate and Paid Advertising Disclosure
Affiliate links are personalized URLs provided by affiliate programs. Our website is involved in various affiliate programs, and when you make any purchase through these personalized links, at no extra cost to you, we may earn a commission. Cookies may be employed by these programs for monitoring visits and tracking sales commissions.
At present, we are not partnered with any advertising agency, but we are exploring the possibilities of partnering with a third party to display ads on our site and they may use cookies and similar technology to collect and use personal information to provide you with relevant advertisements.
10. Be Mindful Posting Personal Information Online
We encourage all our users to be careful when publicly posting their personal information on our site. Personal data shared in public forums, comment sections, or on social media sites can be accessed and used by others. Please avoid sharing your and others’ sensitive information. Also avoid uploading images to our site with embedded location data (EXIF GPS) included. Any user and visitor can download or extract your location data through these website images.
11. Limitation of Liability
We follow standard security measures to protect personal information from unauthorized access, alteration, or disclosure. However, please note that no means of data transmission or electronic storage over the web is 100% safe due to threats like hackers, displeased employees, acts of God, etc. While we make every effort to commercially accept practices to safeguard your data, its absolute safety is not guaranteed.
By using our website, you agree that (mywellnessssanctuary.com) is not responsible for any loss, theft, or unauthorized access to your data. We disown all liability for any data breaches or security incidents beyond our hands. Our website also contains third-party links to services and products that are not operated by us. We do not have any control and decline responsibility for, the content, privacy policies, or practices of third-party sites or services. We suggest reviewing their privacy policy too.
12. Child’s Privacy
This site is not intended for children under the age of 13. We do not support any data and information provided by under 13 users without their parental consent. If we have collected any data or information unknowingly, please contact us to delete the information.
13. Change to This Policy
We may update our privacy policy when any new changes are made on our website, other practices, legal, or regulatory reasons. Stay informed by periodically visiting this page.
14. Contact us
In case of any inquiries related to the privacy policy or to exercise any of your rights mentioned above, please reach out to us at: https://mywellnesssanctuary.com/contact-me/ or contact jagruti@mywellnesssanctuary.com
Last updated on June 10, 2024